The Fortune Kences Hotel offers a convenient 24-hour reception as well as conference room(s), a laundry service and a business centre for its guests. In addition, staff at the tour desk will be happy to book day tours and provide guests with local travel advice. Guests can take advantage of the available internet access to keep in contact while away. Guests can order room service 24/7. Facilities at the hotel include a safe-deposit box, a travel agency and a car rental desk.